Refund policy

Return and Refund Policy
We accept returns only for the reasons below. Please read before ordering.
You have 48 hours from the time of delivery to report an issue. Contact us at support.hanumace@gmail.com (or WhatsApp: [+91 98703 47484]) with your order number and a clear unboxing video or photo.
Returns are accepted only if: the item is damaged, defective, the wrong size/design was sent, or parts of the order are missing.
We do not accept returns for: change of mind, disliking the design, colour shades looking slightly different on screen vs. in person, or size selection mistakes made by the customer (size chart is shown on every product page).
The item must be unused, unwashed, unworn, with tags attached and original packaging. Items that are used, washed, or damaged by the customer will not be taken back.
An uncut unboxing video (from opening the sealed parcel) is required for any damage/wrong-item claim. Claims without the video cannot be processed.
After we verify the claim, we will offer a replacement first. Refunds are issued only if a replacement is not possible.
Approved refunds are sent to the original payment method (or bank/UPI for COD orders) within 5–7 business days after we receive and check the returned item.
Return pickup or return shipping is arranged by us only for wrong/damaged items. For all other approved returns, the customer ships the item back at their own cost.
Combo offers (e.g. Buy 2 @ ₹1,200) must be returned as a complete set. Single pieces from a combo cannot be returned or refunded separately.
Sale/limited-edition drops are final sale unless damaged or wrong on arrival.